Ordering with Maevona

ordering with maevona

How to order your chosen design

There are three ways to order:

  1. Simply choose your favourite design, and select the centre diamond size you want, as well as stone type and metal choice (18ct gold or Platinum). Don’t see what you want? Just call us. Yes we are sure to offer it! Once you have made your selection just add to cart and place your order online.
  2. Call 0131 507 0343 to speak with our Designer / Diamond Experts and place your order by phone.
  3. Email info@maevona.co.uk with your ideas / requirements and we will be able to call you back / send you a personalised link to purchase from.

Receiving your order

We offer free insured shipping on every order within the UK. We do not stock rings, as every piece is handmade to order. Your ring will be made using your specifications and FedEx’ed to you within 3-4 weeks of your Order Date, unless otherwise specified at time of order. If you have a special date in mind that is sooner, call us! We can often complete your custom ring within 14 days or even less if you really have to have it!

Returns

We stand behind every ring we make. If you are not happy for any reason, then we are not happy! We offer a full 30 day return policy so you have total peace of mind. Choosing a surprise ring and concerned if your fiancé will love it as much as you? Don’t worry – we will gladly reset your purchased centre stone in a new ring if needed; if the new ring costs more you only pay the price difference; if it costs less we will refund you the difference!

Your MaeVona ring carries a Lifetime Manufacturing Warranty, which means what is says – we cover all and any manufacturing defects. Just make sure that you contact us to assist if you need to size, reset or refurbish your ring in the future.

Payment Options

All orders are automatically processed online using our safe and secure payment gateway. We accept most major credit and debit cards. Your credit card information is never stored